GMAT Club
April 22, 2024
Bilalawan4016

Joined: Apr 22, 2024

Posts: 0

Kudos: 0

Terrible Experience with Stratus Consulting - No Refund Policy!

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Even if you die Stratus Consulting will still not give you refund.

I had an incredibly disappointing experience with Stratus Consulting. Despite their promising advertisements and commitments, their service was far below what was expected. I encountered numerous issues during my consultation, which not only wasted my time but also cost me financially.

The most frustrating part of my experience was their rigid refund policy. They refused to offer any form of refund. This inflexibility shows a lack of consideration for customer satisfaction and service quality. I tried multiple times to resolve the issue amicably, explaining my situation and seeking a fair resolution, but the company was unresponsive and dismissive. Their customer service is severely lacking; they do not value client relationships or the basic principles of customer service.

It’s appalling that a company operates with such disregard for client feedback and post-service support.

I strongly advise potential customers to look elsewhere.

There are many other firms that not only provide superior service but also respect their clients enough to offer protections like refunds when services do not meet reasonable standards. Save your money and your time!

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