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| All Reviews > e-GMAT > e-GMAT Online Intensive > Review Comments |
January 02, 2024
Joined: Aug 24, 2022
Posts: 10
Kudos: 1
Verified GMAT Classic score:
550 Q42 V25 (Online)
Strengths:
no strength crap course and crap support.
Would make the product better:
i dont think they are there to improve only to sell their course is definitely not for someone looking to improve in 1 month.
took a 1 month plan to improve on my Verbal score which was 38 and 35 in my two attempts and after spending 1 month on their portal I got a V31. The portal is good but the support and the course material are not good for someone at 70% in all CR, SC and RC as when you have all three at this level the data fails as it will ask you to do all the course work and that will be impossible to do in 1 month with work commitments.
regarding the support- I am not sure about other companies on how they communicate with their students but E-Gmat only do it via mail and that too is in 24 hrs, which will not work if you have your deadline in just one month.
Dear Simbamalik,
I hope this message finds you well. Firstly, I want to express my gratitude for taking the time to share your thoughts about your experience with our GMAT course. We truly value every piece of feedback, as it helps us refine and enhance our offerings.
I understand your concerns regarding the course and support experience, and I want to address them with the utmost respect. Firstly, your commitment to the one-month plan and active participation in the portal activities did not go unnoticed.
Upon reviewing your case, I noticed that you engaged with our course partially, focusing on a significant number of questions and mocks. While this approach can provide valuable insights, I'd like to emphasize the importance of following the structured curriculum. Our courses are designed to build a comprehensive understanding progressively, ensuring a solid foundation in all aspects of GMAT Verbal.
Regarding your performance on the official GMAT, I understand the frustration of not achieving the desired result. It's worth noting that mock scores are indicative, and variations can occur on the actual exam day. I noticed that on your mocks, you were scoring V37, indicating a potential underperformance on the official test. This outcome might be influenced by several factors such as test-day anxiety or variations in the question difficulty.
I genuinely regret any inconvenience caused by the communication approach, and I appreciate your feedback on this matter. We are continuously working on improving our support channels, and your input will be instrumental in refining our student assistance processes.
I would like to extend help to address any specific concerns you may have and explore how we can better support your GMAT preparation. Your success is our priority, and we are committed to ensuring that you receive the assistance needed to achieve your target score. Please share your ESR with us and we will help you with a strategy if you plan to reattempt anytime soon.
Thank you once again for choosing e-GMAT, and I look forward to the opportunity to assist you further.
Warm regards,
Dhruv
Strategy Expert | Mentor
e-GMAT Support Team